Where experience is everything, we know creating the right retail environment is a critical factor in having a meaningful impact on staff and customer safety, brand perception and satisfaction.

How we can help

Our customer focused facilities management strategy and specialist engineering services help you maintain the best possible shopping experience for your customer and keep them coming back.

Monitor your buildings 24/7

If you have vacant or empty properties our quick to install sensors and analytics will reduce the need for routine site visits. We’ll remotely monitor your vacant or partially occupied spaces, giving you peace of mind that they remain compliant and secure.

Enhance customer experience

We offer M&E and fabric services, cleaning and lighting that improve the overall retail environment and increase footfall, plus refrigeration and chiller technology that keeps your products in optimum condition and reduces energy use. In addition, we can introduce effective sustainability practices and integrate SMART technology which enhances the customer experience both inside the store and right into the car park.

Transform & adapt your spaces

From project design and planning for social distancing, small works moves and changes, installing sneeze screens, hand sanitizer stations or any other changes to your space, we are here to help and support you in keeping your stores safe and compliant with new social distancing guidelines.

Reduce costs with digital solutions

Low cost, quick to implement technologies will help you streamline and manage your spend effectively. Planned preventative and reactive maintenance work orders can be delivered using digital on demand access to our engineering workforce.

Drive the change to EV

Car parks and infrastructure need to keep pace with the ever-increasing demand for hybrid and electric vehicles. To provide suitable car parking spaces for your customers or your own distribution fleet, we can advise, install and maintain EV charge points to keep them on the road and drive the change to lower emissions.

Want to know more?

Our experts are here to support you

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How we do it

Our one team approach is the means by which we fulfil our promise of delivering engineering excellence. This brings together the combined skills and expertise of our people and driven by leading-edge technology, ensures we provide our customers with cost-effective, sustainable solutions every time.


We get to know the people we’ll be working with and create a shared understanding of excellence.


We ensure the correct resources are in place and set the targets for reporting and measurement.


We set the contract up, communicating throughout with all parties and drawing on best practice.


With our ‘boots on the ground’, we continue building relationships to prepare the contract for success.


Our highly skilled team gets to work, striving to deliver value and results that go beyond expectations.


We continuously listen to customers, then innovate and adapt, ensuring excellence today, tomorrow and beyond.

Client story

M&E services for Halfords

Integral originally started supporting Halfords Retail in 2013 providing reactive repair support for the store network across UK & Ireland.

Contact us

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