Welcome to a new way to access our services
facilities management made easy
Our digital on-demand facilities management solution gives your team a convenient way to manage and request maintenance tasks from multi-skilled, quality engineers.
An easy-to-use web-based solution that provides a simple and efficient way to enhance your existing building management and operation capabilities.
This convenient digital tool from JLL, helps your team or your tenants, easily request work and solve facilities issues, on a day-to-day basis. It gives fast access to hundreds of Integral engineers and carefully vetted supply chain specialists, 7 days a week, 365 days a year. Logging a job takes less than a minute!
Whether using your desktop or mobile device, logging a job is easy.
With over 170 types of mechanical, electrical, building fabric and facilities and grounds related services – we can help whenever the need arises.
Popular services include air conditioning, boilers, heating, drainage, plumbing, refrigeration and carpark repairs – to name a few.
Combining proven digital work order technology with years of technical expertise, this service helps you reduce risk, minimise downtime and stay in control. The platform provides you with centralised visibility of all work raised, the status of tasks and any relevant certificates, across one or multiple sites.
Fill in the contact form and we’ll be in touch to set up your on-demand platform profile. You will then be given your log in. Once you have this you can download the mobile and desktop app, log in and request work and services whenever needed.
(Please note; this service is only available to Integral / JLL customers as part of a planned maintenance contract and if you download the app before we have created your on-demand profile, you won’t be able to log in.)
You can use it for both reactive and planned maintenance (PPM) services.
There is a £250 threshold built into the app as standard, so anything under that amount can be authorised without a quote. But yes you can choose to set that value and we will agree this with you as part of the mobilisation set up process.
Yes you can – as long as there is a single central billing address for all of your properties and work requests.
If you have supplied pictures and enough details for us to complete a desk top quote then generally this is free of charge. If we have to incur costs to complete the quote, for example site inspections requiring scaffolding, or intrusive works – then yes there will be a charge.
I definitely recommend their services to any independent retailer - they will give you peace of mind when having to arrange yearly servicing or with emergency issues - allowing you to concentrate on your business!Steiff GmbH
Keeping track of multiple maintenance issues has previously been a challenge. Now with Facilities On Demand, I can quickly log requests and see everything in one place.Queen St Shopping Centre
You have saved us a lot of time and money. Things are now getting fixed faster by people who know what they are doing.
We're very pleased, thanks!
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