Integral UK Ltd is the leading Mechanical, Electrical and Fabric property maintenance business in the UK, providing both Planned Preventative and Reactive Maintenance to over 1,600 clients in 60,000 locations.
From a reputation of delivering engineering excellence and a strong partnership culture, we provide a range of maintenance solutions individually tailored to suit our client’s needs.
Our one-team approach ensures we always strive to identify opportunities for improved efficiency that provide our clients with cost effective, sustainable solutions.
With 17 offices our regional infrastructure allows us to maintain control of the business and ensure quality of service. Unlike many of our competitors we are national specialists in planned and responsive maintenance and all our services are based on `self-delivery`, which means that we employ only the best, fully qualified in-house technicians and engineers to maintain quality standards. With over 1,500 technicians and engineers, we operate one of the largest national mobile maintenance fleet located in every postcode area – enabling us to focus on first time fix and a quick and efficient response.
Originally formed in 1863 under the name Staveley Industries PLC, our business has always specialised in delivering complex Mechanical and Electrical Engineering Solutions. The rebranding to Integral UK in 1997, closely followed by a management buy out in 2005, enabled Integral UK to focus on service quality and provide an enhanced portfolio of services to the building and engineering maintenance sector.
In 2016, we took the opportunity to become part of JLL, a world leader in real estate services. Integral’s expertise and wide ranging capabilities have strengthened their integrated facilities management platform, making JLL one of the largest mobile engineering services providers for property, worldwide.
By aligning our mechanical and engineering capability with JLL’s deep expertise and global platform, we are building economies of scale and superior solutions for our combined client base. We have developed our offering to provide a more bespoke approach, creating a package of services which are right for you and your business.
Over the past ten years we have expanded our service delivery capability in order to reduce our reliance on specialist sub-contractors. We now employ our own technically qualified, proactive, customer-focussed in-house technicians and engineers, which allows us to maintain control of the quality of service we provide. Which also means our clients benefit from; greater control, reduced costs, improved quality, integrated approach, increased responsibility, multi-skilling and ability to multi-task. Understanding our clients strategy is core to our service offering; after all in fast moving industries such as Retail, Financial Services, Commercial, Healthcare and the Public Sector, property requirements change quickly and we offer a range of flexible contract terms to suit.
What’s more, all clients can be assured of the best possible service with access to 24/7 regional customer service, ensuring your business is always fully operational.