This contract is to provide cleaning services to the agreed schedule to 48 Regional and Service office locations throughout the UK. The full scope of the services provided include: Daily Office Cleaning, Janitors/Housekeeping, Periodic Deep Cleaning, Carpet Cleaning, Window Cleaning, Janitorial Supply, Washroom Services, and any other soft services deemed necessary.Download the full case study
"The engineer from Integral was incredibly supportive and fixed the light in super quick time despite the access issues."
The mobilisation of the 33 locations, which were not previously serviced by Integral, was planned to occur over a three month period. However, as a consequence of delays in being provided with the required TUPE data from the incumbent service providers, this mobilisation time was reduced to 4 weeks, in order for Integral to comply with the agreed 1st April start.
We managed to successfully complete the required employee consultations within this tight allowance and the contract was successfully started within the required timescales.
Integral was also tasked with implementing amendments to the cleaning specification which, in some cases, resulted in a reduction to the cleaning hours delivered. We also agreed with our client that all cleaning operatives should be paid the published Living Wage, this being a benefit to the majority of the cleaning team.
These changes were to be implemented during the first 3 months of the contract, therefore further consultations were undertaken which again needed to be handled sensitively. This was successfully completed.