Integral was awarded the 3-year HVAC maintenance services contract covering 2764 stores, including Boots flagship stores, Opticians, Health and Beauty, local Boots Pharmacies, distribution centres, regional offices and off-site stock rooms. Boots head office was not part of the contract. The portfolio includes stores at major airports and railway stations.
The contract is overseen at strategic level by a National Account Manager and managed through the regional offices by dedicated Contract Managers. Services are delivered through Integral’s in-house engineering team, local to each store.Download the full case study